Shipping
We are using CourierPost and Post Haste for delivery.
Your purchase will be dispatched on the same day or the next business day at the latest.
DELIVERY OF PARCEL – All our parcels are marked Authority to Leave, if you would like to sign for your parcel, please let us know PRIOR to dispatch.
All Prices are GST Inclusive.
Please allow extra delivery days if your order is placed during public holidays, or busy Christmas season.
Pickup available in store.
Returns & Refunds
We hope you will be pleased with your purchase.
Should you wish to return anything bought from us, we will be happy to return or exchange a product provided it is in a fully resaleable condition.
Returns should be made within a reasonable time (3 days) and in original, undamaged packaging. If we find that the product has not been returned us in fully reasonable condition, we reserve the right to refuse a refund on the item.
All returns must be sent to the following address together with Product Return Form.
Can I return my purchase to your store?
Yes, if you want to return an item purchased on our website, please post it or physically bring it back to our store.
How do I get the order back to you?
Returns can be sent from your nearest Post Office. To ensure that the item arrives in original condition, it is important that the packaging used is robust enough to protect the item.
For all returns that relate to a “Change of Mind” postage must be paid by the returnee and will not be refunded.
We recommend that you obtain proof of postage and retain this to enable you to track your return.
Where do I send my return?
Please send your the item(s) together with completed Product Returns form to
Online Returns
Gao Print & Sign
5/7 Torrens Road, East Tamaki, Auckland 2013
Will you refund my delivery charge if I change my mind?
We’ll refund you what you paid for your product(s) but not the delivery charge, unless the order was faulty or incorrect.
Whether you have a question about our online store, our products or anything else.
Please contact us on
Phone 09 272 2625
Mobile: 027 951 3873 (preferred)
Store Open Hours:
Pick up/view – Monday to Friday 9:30AM – 5:00PM (Except public holiday)
Address: 5/7 Torrens Road, East Tamaki, Auckland, 2013
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